Privacy
Last updated
We collect as little as we can, and only to look after you.
What we collect
When you book a visit, join the newsletter or contact us, we receive the details you enter: typically your name, email, phone number and anything you choose to tell us. If you upload a prescription, we receive that file.
How we use it
To reply to you, arrange and prepare for your appointment, hold a frame, and, if you asked, send occasional news. We never sell or rent your information.
Where it’s stored
Form submissions are processed by our website host, Netlify, and stored securely. Newsletter addresses are kept until you unsubscribe.
Analytics
We use privacy-friendly, cookie-free analytics to understand which pages are useful. It records no personal information and sets no cookies.
Your choices
You can ask us to see, correct or delete the information we hold about you at any time. Email us and we’ll take care of it.
Contact
Questions about this policy: email the shop at the address in the footer, or call us.